What happens after the first treatment?

Your first month sets the pattern. Here's what happens next, and the two things that need you.

Your medication renews automatically

Your next order is placed and charged automatically on the same date every month, so your treatment doesn't stop while you wait for something to process.

You'll get a reminder before that happens. If you want to change your plan, pause, or cancel, do it before that date.

You may need to complete a refill or check-in form

This is the one thing that can hold up your medication, so watch for it.

Before some refills, your provider needs an update from you — how you're doing, what side effects you've had, your current weight. It takes a few minutes and it lives in your portal.

Your provider reviews your progress

This is the part people don't realize is happening. Your medical team looks at how you've responded before your next order goes out.

They're looking at a few things:

About dose increases

Most people start low and move up gradually. That's deliberate. It gives your body time to adjust and keeps side effects down. Your provider decides if and when that happens. Not every month brings a change, and staying at the same dose isn't a sign something's wrong.

If your dose does change, your new instructions come with your next shipment. Read them even if you think you know — the amount you draw up may be different.

Increasing or changing your dose does not change your monthly price. Once you’re on a subscription plan for your medication, the price stays the same even if your provider increases your dosage as part of your treatment plan.

If you switch to a different medication, your monthly price may change because each medication has its own pricing.

What's worth telling us before your refill

You don't have to wait to be asked. Message your Care Team if:

Any of this could change what your provider recommends. Telling them before your refill is easier than fixing it after.