After your first treatment, your Care Team and provider will continue to review your progress and help you prepare for your next order.
Your next order
Your plan may include recurring orders. Check your TrimRx portal for your current plan details, upcoming order information, and any actions you need to take.
If you need to update your plan, shipping information, payment method, or order preferences, make the change through your TrimRx portal as early as possible.
Your refill or check-in
Before a refill, you may be asked to complete a check-in form in the TrimRx portal. This helps your provider review your treatment and decide on next steps.
Complete any requested forms by the date shown in your portal. If you have questions or cannot complete a form, message your Care Team through the TrimRx portal.
Your provider review
Your provider reviews your treatment information before making changes to your plan. They may consider:
• How you are feeling
• Any side effects or concerns
• Changes in your health or medications
• Your progress on treatment
• Whether a change to your dose or treatment plan is appropriate
Your provider decides whether your dose or treatment plan should change. Follow the instructions that come with your prescription and message your Care Team through the TrimRx portal if anything is unclear.
When to contact your Care Team
Message your Care Team through the TrimRx portal if:
• You are having side effects that are not improving or are getting worse
• You have started a new medication or have a change in your health
• You have missed doses
• You have questions about your upcoming order, check-in, medication, or dose
• You need help using your portal
Urgent help
Seek emergency care or call 911 if you think you may be having a medical emergency.